Customer Service Center



For General Inquiries such as billing or policy questions, Click Here

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To File a Claim with us, Click Here
If you wish to contact your insurance company directly, please click on your company's logo to access their web site. In addition to filing a claim, some of our companies provide other online services, such as finding your policy’s account status and alternative billing options.


Claims and Billing Questions
Outside of MA
800-252-4633


Click to File Claim Online
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Claims 800-628-0250

24/7 Claims Phone 800-776-4737
24 hour Claims-
Commercial Line 877-248-3455
Personal Insurance 877-248-4968.
Billing questions 877-434-3900
M-F 8am-7pm

Union Mutual
800-671-8550 24/7 Claims
Need to contact your agent to File a Claim
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24 Hour Claim Services 877-425-2466
File a Claim 24/7: 1-800-216-1420
Claim Inquirey: 1-800-695-1914
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Claims 800-851-8978
After Hours?-
File a Claim

Phenix Mutual
Phone 800-343-5888
M-F 8am-4pm
Insured should call agent with any questions or to File a Claim Online


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Emergency Claims: 800-691-4966

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1-800-221-1605 Claims/Claim Status
1-800-922-8276 Billing/Customer Service

888-307-4800 (Car Rental)
888-835-3452 (Glass)
Contact agent for all other inquiries or to File a Claim
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24 Hour Claims 800-854-6011

Claims 800-435-7764

Maine Mutual
24 Hour Glass Claims 877-664-5277
24 Hour Claim Services 888-869-8700
Claim Service at 1-888-644-6680
Policy Holders may Log in to their account.
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Phone 800-341-8200.
Contact agent for all inquiries or file a claim
Contact agent for all inquiries or to file a claim

1-800-ARBELLA
Report a Claim: 1-800-522-7152
Pay Your Bill Online
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For customer service, call 800-338-8301
File a Claim
Bill pay options